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Privacy Policy
Last Updated: August 22, 2025
Orthomolecularproducts.com (“Ortho”) and its subsidiaries (“we,” “us,” or “our”) respect the privacy of our users (“you” or “your”). This privacy policy (“Privacy Policy”) governs the websites we and our affiliates, subsidiaries, and related entities operate on which this Privacy Policy is provided. We have developed this Privacy Policy to describe our practices concerning the collection, use, disclosure, transfer, and storage of your personal information. Our website may contain links to third-party websites. This Privacy Policy will not apply to any information you may provide while on such third-party websites and we recommend you review and become familiar with their privacy policies as well.
Contents
- Notice at Collection
- Information We Collect
- What About Cookies?
- Communications Preferences
- Disclosure of Personal Information
- Security of Personal Information
- Retaining Personal Information
- Sale/Sharing of Personal Information
- State Privacy Rights
- Exercising Your Privacy Rights & Authorizing Agents
- Changes to Our Privacy Notice
- Contact Us
Notice at Collection
We collect personal information detailed in the “Information We Collect” section for business purposes and commercial purposes outlined in the “Purpose of Collection” column in the tables below. To learn more, including how you can opt out of the sale or sharing of your personal information, please see the “Exercising Your Privacy Rights” section below.
Information We Collect
You may be asked to provide certain personal information anytime you interact with our organization. Ortho and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. You are not required to provide the personal information that we have requested, but, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to any inquiries you may have. This Privacy Policy describes how your information is collected, used, and shared when you use our services.
We receive and store any information you provide in relation to Ortho’s services, such as when you create or modify your account and profile, request products or services, contact customer support, or otherwise communicate with us. Some examples of the types of personal information we may collect from you include:
| Category | Example(s) | Source(s) | Purpose of Collection |
|---|---|---|---|
| Identifiers | Name, postal address, email address, account name, etc. | Directly from consumers/patients and directly from licensed health care professionals | Maintaining and servicing your account, providing customer service, processing orders/transactions, processing register applications |
| Professional Information | Medical Discipline, Clinic Name and Location, Medical License Number | Directly from licensed health care professionals | Verify the professional's qualifications and ensure they are authorized to perform certain medical procedures or provide specific types of care |
| Commercial Information | Products/services purchased | Directly from consumers/patients and directly from licensed health care professionals | Processing orders and transactions, processing payments |
| Internet/Network Activity | Browsing history, search history, information regarding a consumer's interaction with an internet website, application, or advertisement | Directly from website visitors, and indirectly from service providers and third parties | Providing advertising or marketing services, providing analytic services |
| Cookie and Tracker Information | IP address | Directly from website visitors, and indirectly from service providers and third parties | Providing advertising or marketing services, providing analytic services |
| Inferences | Purchasing tendencies | Directly from consumers/patients, licensed health care professionals, and indirectly from service providers or other third parties | Providing advertising or marketing services, providing analytic services, undertaking internal research for technological development and demonstration |
Sensitive Personal Information
Ortho collects certain information that is considered “sensitive” under certain United States privacy laws. Where required by law, we will obtain your consent before processing your sensitive personal information. We only use your sensitive personal information for limited purposes, such as to process an application or manage a lease, and we do not use your sensitive personal information to infer characteristics about you. If you have any questions about our handling of sensitive personal information or to withdraw your consent, please see the “Contact Us” section below.
| Category | Example(s) | Source(s) | Purpose of Collection |
|---|---|---|---|
| Financial Data | Name, signature, credit card number, bank account number, other financial information, etc. | Directly from consumers/patients, and licensed health care professionals | Maintaining and servicing your account, providing customer service, processing orders/transactions |
What About Cookies?
We, our service providers, and certain third parties use cookies, pixels, tags, or similar tracking technologies (“Collection Technologies”) to gather certain information when you use, access, or otherwise interact with our Services. Our use of Collection Technologies generally falls into the following categories:
- Assist with your navigation of our website;
- Track the number of visitors on our site;
- Remember your site preferences (e.g., account logins);
- To target and deliver ads.
Managing Your Cookie Preferences
You can choose how web browser cookies are handled by your device via your browser settings. Some devices allow you to control this through your device settings. If you choose not to receive cookies at any time, websites may not function properly, and certain services will not be provided. Each browser and device are different, so check the settings menu of the browser or device to learn how to change your settings and cookie preferences. You can find information on how to manage cookie settings on certain browsers via the following resources:
- Cookie settings in Chrome
- Cookie settings in Firefox
- Cookie settings in Internet Explorer
- Cookie settings in Safari
The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs. You can learn more by visiting the Network Advertising Initiative and the Digital Advertising Alliance.
Your Privacy Choices
To the extent that our Collection Technologies are considered a “sale” or “share,” you may exercise your right to opt out by doing the following:
- Site Preferences: Click on the “Your Privacy Choices” link in the footer of our website and adjust your preferences. Please note that your request to opt out will be linked to your browser identifier only. If you use a different computer or browser to access our website, you will need to adjust your preferences on those devices.
- Global Privacy Control: Broadcast an opt-out preference signal, such as by enabling Global Privacy Control (GPC) where supported by your browsers. To download and use a browser supporting GPC signals, visit globalprivacycontrol.org. You will need to implement this for each supported browser or browser extension you use.
Do Not Track
Some web browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Because there is not yet a common understanding of how to interpret the do not track signal, we currently do not respond to browser do not track signals.
Communications Preferences
You may opt out of receiving text messages or promotional emails from Ortho by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Disclosure of Personal Information
We have disclosed the following categories of personal information to our service providers for the business purpose of performing services on our behalf such as maintaining or servicing accounts, providing customer service, processing transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytic services, or providing similar services on our behalf.
- Identifiers
- Professional Information
- Commercial Information
- Cookie and Tracker Information
- Inferences
We may also disclose personal information for the following purposes:
- Fraud Prevention: We may disclose your personal information when we believe disclosure is necessary to investigate, prevent, or respond to suspected illegal or fraudulent activity or to protect the safety, rights, or property of us, our users, or others.
- Law enforcement or legal requests: We may disclose your personal information with government authorities, such as law enforcement authorities, courts, or regulators to comply with the law.
- Corporate Restructuring: We may transfer your information to a third party if we or any of our affiliates are involved in a corporate restructuring, including a sale, merger, or other transfer of some or all of our assets.
Security of Personal Information
We take the security of your personal information seriously. To protect the privacy and security of your personal information, we maintain physical, technical, and administrative safeguards. We update and test our security technology on an ongoing basis. Additionally, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.
Retaining Personal Information
We keep your personal information for as long as is necessary for the purposes described in this Policy, which generally means holding the personal information for as long as one of the following apply:
- Your personal information is reasonably necessary to manage our operations, to manage your relationship with us, or to satisfy another purpose for which we collected the personal information;
- Your personal information is reasonably necessary to carry out a disclosed purpose that is reasonably compatible with the context in which the personal information was collected; or
- We are otherwise required or permitted to keep your personal information by applicable laws or regulations.
Where personal information is used for more than one purpose, we will retain it until the purpose with the latest period expires.
Sale/Sharing of Personal Information
We do not “sell” or “share” (as those terms are defined under the CCPA) and have not sold or shared in the past 12 months, the personal information of employees. Additionally, our services are directed at a general audience and are not directed at minors. We do not knowingly sell personal information of consumers under the age of sixteen (16) years.
State Privacy Rights
The following state privacy laws provide the privacy rights listed below to residents of the respective states. To exercise your rights, please follow the instructions outlined in the “Exercising Your Privacy Rights & Authorizing Agents” section of this policy.
Residents of California, Connecticut, Colorado, Delaware, Indiana, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, and Virginia are provided with the following privacy rights:
- Right to Know and Access: Request disclosure of the categories of personal information we have collected, used, disclosed, or sold about you. You may also request a copy of the personal information we have collected about you. California residents may also request the categories of sources, business or commercial purposes, categories of third parties, and specific pieces of personal information collected.
- Right to Deletion: Request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
- Right to Correct: Request that we correct any inaccurate personal information that we have collected from you and maintain.
- Right to Opt-Out of Sale/Sharing or Targeted Advertising: Opt out of the sale and/or sharing of your personal information with third parties as well as opt out of targeted advertising. See Managing Your Cookie Preferences.
- List of Specific Third Parties and Categories of Third Parties: Residents of Oregon and Minnesota may request a list of specific third parties to whom we have disclosed personal information. Residents of Delaware and Maryland may request a list of the categories of third parties with whom we disclosed your personal information.
- Right to Opt-Out of Profiling: You have the right to opt out of profiling that leads to decisions with legal or similarly significant effects. We do not offer this right as we do not engage in profiling in this way.
Residents of Iowa are provided with the Right to Know and Access, Right to Deletion, and Right to Opt Out of Sale listed above.
Residents of Utah are provided with the Right to Know and Access, Right to Deletion, Right to Opt Out of Sale/Sharing or Targeted Advertising, and Right to Opt Out of Profiling listed above.
Right to Appeal: Residents of California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia have the right to appeal our decision if we deny one of your requests listed above. Please see the section below for details on how to submit this request.
Exercising Your Privacy Rights & Authorizing Agents
If you are a resident of the applicable states listed above and would like to exercise your rights as outlined, please contact us through either of the following options. Before we can process your request, we may ask you a series of questions in order to attempt to verify your identity. If permitted or required by applicable law, you may exercise your privacy rights through an authorized agent (which may include a guardian or conservator). If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.
- Call us at 815-337-0089
- Email us at [email protected]
We will not discriminate against you for exercising any of your privacy rights listed above. Unless permitted, we will not:
- Deny you goods or services;
- Charge you different prices or rates for goods or services, including granting discounts or other benefits, or imposing penalties;
- Provide you a different level or quality of goods and services; or
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Changes to Our Privacy Notice
We reserve the right to amend the Privacy Policy at any time and for any reason, without notice to you, other than the posting of the amended Privacy Policy. Users should check our site to see the current Privacy Policy that is in effect and any changes that may have been made to it. The provisions contained herein supersede all previous notices or statements regarding our privacy practices and the terms and conditions that govern them.
Contact Us
If you have questions regarding our Privacy Policy or your privacy rights as described above, please contact us at [email protected] or 815-337-0089.
These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.
